Community Manager

About ORANTS AI: ORANTS AI is a cutting-edge technology company at the forefront of AI and Big Data innovation. We specialize in developing advanced marketing and management platforms, leveraging data mining, data integration, and artificial intelligence to deliver efficient and impactful solutions for our corporate clients. We're a dynamic, remote-first team committed to fostering a collaborative and flexible work environment.

Salary: 8 - 15 LPA + Variable Location: Remote (India) Work Schedule: Flexible Working Hours

ORANTS AI is seeking an engaging and strategic Community Manager to build and nurture a vibrant community around our AI and Big Data products. If you are passionate about connecting people, fostering meaningful interactions, and empowering users to succeed, this is a unique opportunity to shape our brand's relationship with its audience.

Responsibilities:

• Develop and execute a comprehensive community engagement strategy aligned with business goals.
• Foster a positive, inclusive, and active online community across various platforms (e.g., forums, social media, Slack/Discord channels).
• Facilitate discussions, answer questions, and provide support to community members.
• Identify and cultivate community champions and advocates.
• Organize and manage virtual events, webinars, and meetups to drive engagement.
• Monitor community sentiment, gather feedback, and report on key community metrics.
• Collaborate with product, marketing, and support teams to address community needs and share insights.
• Create engaging content for community platforms to drive participation and education.

Requirements:

• 3+ years of experience in community management, social media management, or a similar role, preferably in a tech or SaaS company.
• Proven ability to build, grow, and moderate online communities.
• Excellent written and verbal communication skills with a friendly and professional tone.
• Strong interpersonal skills and a natural ability to connect with people.
• Experience with various community platforms and social media tools.
• Proactive, empathetic, and highly organized.
• Basic understanding of AI and Big Data concepts is a plus.
• Ability to work independently and manage multiple tasks in a remote environment.